28 April, 2017

TrustSphere

 

If CRM systems could seamlessly ingest multiple, complete streams of rich, timely and relevant data, the potential to enhance the customer experience across your enterprise would be ground-breaking. Relationship Analytics for Sugar is the globally unique capability that provides valuable, real time, game changing insights direct to Sugar users. Relationship Analytics for Sugar is easy to install and drives your Return on your Sugar investment.

 

REPLACE COLD CALLS WITH WARM INTRODUCTIONS

TrustSphere’s Relationship Graph and LinksWithin enables you to leverage your organization’s combined social network, to find the most relevant and productive connections to an external company or individual.

NEVER BE BLINDSIDED AGAIN

When was your customer last contacted and by whom? What was the context of this interaction? TrustSphere automatically populates Sugar so you can answer these simple, yet important questions and create the customer centric view you want to.

ACCELERATE ONBOARDING BY IMPROVING HANDOVER

TrustSphere’s Transition Report in Sugar allows new sales employees to gain visibility over key relationships with stakeholders in key accounts. Sales Managers are also able to transition a departing Sales Rep’s important relationships to their replacement, thus ensuring a smoother transition and decreased disruption to the customer.

IMPROVE SALES PRODUCTIVITY AND EFFICIENCY

TrustSphere Missing Contacts Dashlet reveals what is NOT in Sugar – all the contacts and important relationships that do actually exist, but are non-existent in the CRM – and prompts customer facing stakeholders to add these potential contacts with just one click.