IT management services requires expertise, engagement and a solution orientated mindset. Our highly experienced team, based in New Zealand, ensures your systems always run at peak performance. We operate 24x7 for enterprise and government customers.
OSS Group provides 24x7 Managed Services on business-critical systems for enterprise and government customers, delivered by our skilled team in the New Zealand time zone, suiting overnight activities for offshore ICT partners and clients. We provide CloudOps and DevOps code and platform support, for modern cloud & infrastructure-as-code systems, and operate and support specialised legacy systems.
We cater for the complete needs of our clients. We outline the scope and outcome of the engagement, defining how to measure success in the delivery, defining the management strategy and determining the skills required to deliver the service. Expectations are agreed upon in advance, so that contracts have as little grey as possible.
Next, we evaluate your digital environment to understand the infrastructure, the application layer and the size of the digital footprint. We also evaluate the day-to-day actions required to keep that environment operational. This helps define our monitoring schedule, what our team is accountable for and what needs to be done daily, weekly and monthly.
Managed services interfaces with our Data & Integration and Platforms teams to ensure that the right personnel with the right technical skills are available to carry out the service. Services can be completed on site, remotely (from our offices) or a mix of both. Our technical experts are skilled at integrating with client teams to deliver collaborative, immediate results.
We report on our activities as we manage your service according to the pre-defined reporting cycle. As our relationship with a client matures and we understand the environment more completely, we aspire to add value by making recommendations for future improvements geared towards increasing performance and reducing cost.
We've listed some of the technologies we support below. To enquire about these or your stack, click here for contact options.
AWS, Azure, GCP, IBM, AliCloud
Red Hat OpenStack Platform
OpenStack
AWS Lambda, Azure functions
Databricks Spark, Microsoft ASP.Net, Oracle Java
C, C++, C#, Go, Groovy, Javascript, Perl, PHP, Python, R, Ruby, Quarkus, Scala, Spark, Spring Framework, Spring Boot
GitHub
Atlassian Bamboo, Bitbucket
Git, Maven, Jenkins
Amazon Sagemaker, IBM Watson
Dataiku, IBM Power-AI, IBM Watson
Caffe, Kubeflow, PyTorch, Tensorflow
Amazon Athena, Azure Analytics Services
Elastic Stack, Microsoft Power-BI, Microsoft SSAS/SSRS, Splunk, Tableau
Beats, Elasticsearch, Logstash, Kibana
Hubspot, Webflow
Adobe Magento, Shopify
Microsoft Exchange Online
Zimbra
Amazon API Gateway, Azure Application Gateway, Azure API Management
Kong Enterprise, Red Hat 3scale API Management
Kong API Gateway
Amazon Elastic Load Balancing, Azure Load Balancer
A10, F5, Red Hat RHEL7 Load Balancing
HAProxy, Nginx
Kong Mesh
Kuma, Istio
IBM Security Access Manager, Red Hat Identity Management
Keystone, OpenLDAP
AWS Glue, Amazon Kinesis, Azure Data Factory
Confluent Kafka, IBM API Connect, IBM App Connect, IBM Infosphere Information Server, IBM MQ, IBM Event Stream, IBM Websphere, Microsoft SSIS, Oracle Tuxedo, Oracle Weblogic, Red Hat Fuse, Red Hat JBoss, Software AG webMethods, Talend Data Fabric
Apache Camel ESB, Apache Kafka, Apache Tomcat, Mule ESB, Talend Open Studio ETL
Amazon EMR, Cloudera CDP Public Cloud, Snowflake
Cloudera CPD Private Cloud
Apache Hadoop
Amazon Aurora, Amazon RDS, Amazon Redshift, Snowflake
IBM DB2, IBM Informix, Microsoft SQL Server, Oracle MySQL, Progress OpenEdge Database
Cassandra, MariaDB, MongoDB, PostgreSQL, Redis
IBM Blockchain Platform
Ethereum, Hyperledger
AWS CloudFormation, Azure Resource Manager
Hashicorp Terraforms, Chef, Puppet, Red Hat Ansible, Salt
HP-UX, IBM AIX, IBM Z-OS, Microsoft Windows, Red Hat Enterprise Linux, SUSE Linux, Oracle Solaris
Linux
Red Hat OpenShift
Kubernetes
IBM PowerVM, Microsoft Hyper V, VMware Vsphere/ESX
KVM, Xen
Citrix XenDesktop, VMware Horizon View
Checkpoint, Fortigate, IBM QRadar, Sophos
A10, Cisco, F5, Juniper
Dell, HP, IBM Power p-Series, IBM Z-series mainframe, Lenovo
EMC, HP, IBM, NetApp, Pure, VMware vSAN
Cloud
AWS, Azure, GCP, IBM, AliCloud
Commercial
Red Hat OpenStack Platform
Open Source
OpenStack
Cloud
AWS Lambda, Azure functions
Commercial
Databricks Spark, Microsoft ASP.Net, Oracle Java
Open Source
C, C++, C#, Go, Groovy, Javascript, Perl, PHP, Python, R, Ruby, Quarkus, Scala, Spark, Spring Framework, Spring Boot
Cloud
GitHub
Commercial
Atlassian Bamboo, Bitbucket
Open Source
Git, Maven, Jenkins
Cloud
Amazon Sagemaker, IBM Watson
Commercial
Dataiku, IBM Power-AI, IBM Watson
Open Source
Caffe, Kubeflow, PyTorch, Tensorflow
Cloud
AWS CloudFormation, Azure Resource Manager
Commercial
Hashicorp Terraforms, Chef, Puppet, Red Hat Ansible, Salt
Commercial
EMC, HP, IBM, NetApp, Pure, VMware vSAN
Cloud
Amazon Athena, Azure Analytics Services
Commercial
Elastic Stack, Microsoft Power-BI, Microsoft SSAS/SSRS, Splunk, Tableau
Open Source
Beats, Elasticsearch, Logstash, Kibana
Cloud
Hubspot, Webflow
Commercial
Adobe Magento, Shopify
Commercial
Checkpoint, Fortigate, IBM QRadar, Sophos
Commercial
A10, Cisco, F5, Juniper
Commercial
Dell, HP, IBM Power p-Series, IBM Z-series mainframe, Lenovo
Commercial
HP-UX, IBM AIX, IBM Z-OS, Microsoft Windows, Red Hat Enterprise Linux, SUSE Linux, Oracle Solaris
Open Source
Linux
Commercial
Citrix XenDesktop, VMware Horizon View
Cloud
Amazon API Gateway, Azure Application Gateway, Azure API Management
Commercial
Kong Enterprise, Red Hat 3scale API Management
Open Source
Kong API Gateway
Cloud
Amazon Elastic Load Balancing, Azure Load Balancer
Commercial
A10, F5, Red Hat RHEL7 Load Balancing
Open Source
HAProxy, Nginx
Commercial
Kong Mesh
Open Source
Kuma, Istio
Commercial
IBM Security Access Manager, Red Hat Identity Management
Open Source
Keystone, OpenLDAP
Cloud
Amazon EMR, Cloudera CDP Public Cloud, Snowflake
Commercial
Cloudera CPD Private Cloud
Open Source
Apache Hadoop
Commercial
Red Hat OpenShift
Open Source
Kubernetes
Cloud
AWS Glue, Amazon Kinesis, Azure Data Factory
Commercial
Confluent Kafka, IBM API Connect, IBM App Connect, IBM Infosphere Information Server, IBM MQ, IBM Event Stream, IBM Websphere, Microsoft SSIS, Oracle Tuxedo, Oracle Weblogic, Red Hat Fuse, Red Hat JBoss, Software AG webMethods, Talend Data Fabric
Open Source
Apache Camel ESB, Apache Kafka, Apache Tomcat, Mule ESB, Talend Open Studio ETL
Cloud
Amazon Aurora, Amazon RDS, Amazon Redshift, Snowflake
Commercial
IBM DB2, IBM Informix, Microsoft SQL Server, Oracle MySQL, Progress OpenEdge Database
Open Source
Cassandra, MariaDB, MongoDB, PostgreSQL, Redis
Commercial
IBM Blockchain Platform
Open Source
Ethereum, Hyperledger
Cloud
Microsoft Exchange Online
Commercial
Zimbra
Commercial
IBM PowerVM, Microsoft Hyper V, VMware Vsphere/ESX
Open Source
KVM, Xen
Head of Managed Services
Hi, I'm Peter Jonkers
I provide bespoke, comprehensive managed services for our clients. I’d be happy to discuss your managed services needs, from the nature of your digital environment to your specific requirements.
We provide a high-quality service at internationally competitive prices. We do not outsource to offshore low-cost, low-quality service providers – all our services are delivered by our highly experienced NZ-based team. We aim for simple contracts, and retain our clients through value and service, not contractual lock-in.
You can get in touch with me by calling:
0800 OSS GRP (0800 677 477)
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+64 9 307 3500
Ground Floor, 126 Vincent Street, Auckland 1010
P.O. Box 8833, Auckland 1149
+64 4 260 5300
Level 5, Featherston House, 119 Featherston Street, Wellington 6011